Our sales executive programs for the automotive industry have proven to be very effective in bringing new people up to speed fast. We give the new sales consultant the work plan and skills to professionally lead the sales process. No smoke and mirrors. We give them the skills and process to really understand the client’s needs and wants. They put product before price and work effectively with management.
Our sales management training modules improve time management and increase leadership, coaching and organization skills. Our sales management accountability tools put you in control of your client resource and provide the information managers need to coach their team effectively.
With service advisors we show them that “sales” does not mean pushy. We teach a consultative process for advisors that uncovers customer needs, presents service and maintenance solutions, builds value, and avoids the one line repair order.
In the Business Office, we train a consultative sales process to maximize gross profit and client satisfaction. F & I managers learn credit fundamentals and build effective relationships with lenders to get more deals bought. Sub prime techniques for credit challenged clients. Achieving higher penetration of Warranty and Insurance sales.