Education Centre
Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.
Newest Articles | Date Posted |
---|---|
SME# 18 Information ReviewHow do we make it easy for the customer to confirm that we have the right vehicle? |
22/10/2018 |
SME# 30 Marketing Program Support - Conquest CustomersHow do we make calls to conquest customers who might want to take advantage of current marketing offers? |
22/10/2018 |
SME# 29 Marketing Program Support - Current CustomersHow do we make calls to current customers who might want to take advantage of current marketing offers? |
22/10/2018 |
SME# 28 Follow-up - Not Ready to Trade ObjectionWhat should we do when we call our customer who has a 3-4-5 year old vehicle but they feel it is too soon to trade? |
22/10/2018 |
SME# 27 Follow-up - Unresolved ObjectionWhat should we do to follow up a customer who did not buy because of an objection we could not resolve? |
22/10/2018 |