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Privacy Policy and Terms of Use

PRIVACY POLICY

We are committed to protecting your privacy and the security of information you provide to us. ISI/PAL Automotivaters Inc. will not sell, rent, lease or disclose customer information to third parties unless required by law or unless you provide consent to such a disclosure. Other terms of our privacy policy are as follows:

INFORMATION COLLECTION

When you engage in activities on our web sites, we may ask you to provide us with information.
By choosing to enter and submit the requested information when prompted, you are consenting to ISI/PAL Automotivaters Inc. collection, use, and disclosure of such information for the purposes of providing the services to you as outlined herein.

During the process of delivering our content and information to you, we do not automatically collect any personally identifiable information about you such as name, address, phone number, or e-mail address. However, we do obtain some types of non-personally identifiable information such as the Internet Service Provider you use to connect to the Internet, your browser type, or the type of computer operating system you use (Macintosh or Windows, for example). This non-personally identifiable information collected by us is used for the purpose of analyzing our traffic.

CREDIT CARD AND PAYMENT PROCESSORS

Our Credit Card and Payment Processors may also collect information from you in order to be able to process your payments. All prices are in $CAD.

WARRANTIES AND REFUNDS ON PRODUCTS PURCHASED ON OUR WEBSITES

We are committed to your satisfaction. If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. If your purchase was an electronic product or service item the same 100% satisfaction terms apply and you may request a refund within 120 days of delivery.

HOW WE USE YOUR INFORMATION

Any information collected will be used only by us to communicate with you in the form of newsletters and notices if you give us permission to do so. We use information and/or e-mail addresses for internal purposes only and do not sell, lease or rent information to third parties.

WEBSITES

ISI/PAL Automotivaters Inc. website requests for information will be optional and required only to engage in certain activities. Additional information we may ask you to provide when choosing to engage in other activities on our website may include name, mailing address, telephone number, facsimile numbers, e-mail address, and other demographic information that will enable us to better understand the requirements of our customers and to continue to provide improved services.


DISCLAIMER FOR WEBSITE CONTENT AND PRODUCTS

ISI/PAL Automotivaters Inc. websites contain a large volume of free access or password protected subscriber content. These sales, sales management, and business operational resources give advice on what we believe to be industry best practices from our own experience. ISI/PAL Automotivaters Inc. do not offer any warranties or guarantees explicit or implied for this editorial content. Any recommendations or actions taken to implement our ideas must comply with all of your local laws and it is your responsibility to make sure they do. If you implement one of our ideas and and it does not work out for you then you must have done it wrong. We will not accept any responsibility for adverse financial consequences of poor execution. :)

SECURITY OF PERSONAL INFORMATION

We take the protection of the personal information you provide very seriously. Personal information collected is stored in password-controlled servers with limited access. When passing information over the Internet through forms or other web services, information is protected through the use of encryption, specifically through the use of the Secure Socket Layer (SSL) protocol. However, perfect security on the Internet does not yet exist and we cannot warrant that our transfer of data is impenetrable or invulnerable to hackers. Internal data is shared through secured transmissions and maintained in secured databases. ISI/PAL Automotivaters Inc. may hire certain outside contractors to perform services or functions on our behalf (such as web development and graphic design). We will only provide those companies the personal information they need to complete the desired service. They are not permitted to use customer information for any other purpose and are obligated to keep your customer information confidential.

COOKIES

Our site, as well as most sites on the Internet, use cookies to enhance your experience on the web. Generally, we cannot use these cookies to personally identify you in any way. The only time we can use cookies to personally identify you is when you choose to enable cookie identification. We use cookies to enhance your experience and enjoyment of our site. We also use cookies to allow transactions, such as form purchases, to take place as well as to allow users to login into accounts on the site. While we believe that cookies enhance your Internet experience, they are not required to simply browse our site. Although we don't recommend doing so on our site, if you do not want the benefit of cookies, there is a simple procedure to manually delete your cookies. Please consult your web browser's Help documentation for more information.

PRIVACY ISSUES, CONCERNS, AND ALTERING OR CORRECTING INFORMATION

At any time you may review, alter or remove any personal information, including the permitted uses of your personal information, by contacting us at:

ISI/PAL Automotivaters Inc.
2328 Government St. Unit #2
Victoria BC V8T 5G5
Canada

If you have any questions or concerns regarding our privacy policy or should you wish to withdraw your consent, contact us by e-mail at info@automotivaters.com

Phone: 250.920.7775
Fax: 250.920.7773