Subscribe to Our Newsletter

Sign-up Now

SME# 4 Stereotyping

Featured in:

What’s wrong with saying “all my customers…?” 

Learning Objectives:
Participants understand the trap stereotyping causes in our communication.
Participants become aware of their own preconceptions that limit their ability to understand and adapt to each customer as an individual.

Opening
Suggest to the group that: “We all have natural preconceptions about other people. We make assumptions and have stereotypes.”
“Today we are going to have a look at some of these stereotypes to see if they are valid or not.”


Preview ends here. More? Download the e-book here for 30 meetings.


Automotivaters is highly recognized and one of the most respected automotive training and consulting companies in Canada. Since 1987, the company has acquired an international client base throughout Canada, the United States, the Philippines, Indonesia, French Polynesia, Malaysia, Thailand, and New Zealand.

See us at: www.automotivaters.com

Copyright © 2008 by ISI/PAL Automotivaters Inc.
Copyright © 2018 by ISI/PAL Automotivaters Inc. If you share this, print it out, or reproduce it in any way, please retain this copyright statement.