Subscribe to Our Newsletter

Sign-up Now

SME# 2 What Do They Know?

Featured in:

What have customers already done before we first meet them? 

Learning Objectives:
Participants understand the resources customers have at their disposal and how that allows them to advance further into the buying decision than ever before.
Participants understand what research and decision-making most customers do before they contact the dealership.
Participants learn the correct attitude toward this typically well-informed customer.

Suggest to the group that: “never before in history have customers had access to the kinds of car shopping information and tools that they do today! This means that most have done a lot of research and decision-making before we even know they are in the market”.

Preview ends here. More? Download the e-book here for 30 meetings.

Automotivaters is highly recognized and one of the most respected automotive training and consulting companies in Canada. Since 1987, the company has acquired an international client base throughout Canada, the United States, the Philippines, Indonesia, French Polynesia, Malaysia, Thailand, and New Zealand.

See us at:

Copyright © 2008 by ISI/PAL Automotivaters Inc.
Copyright © 2018 by ISI/PAL Automotivaters Inc. If you share this, print it out, or reproduce it in any way, please retain this copyright statement.