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Sales Tips for the Automotive Industry

Newest Articles Date Posted

Shelving the price issue

A common complaint we hear from salespeople goes something like this: "Why is it that practically the first thing out of a new prospect's mouth is a price question?

17/08/2012

Service Advisors are (sales) People Too!

Dealership's upper management most often come up through the sales side of the business. It isn't surprising then that sometime we see a lack of appreciation, understanding, and attention to the service advisor role.

17/08/2012

Presentation Overload - Talking our way out of a sale

What makes a good sales presentation? Many salespeople get the idea that if they are able to dump everything they know about the product onto the customer they have made a good presentation.

17/08/2012

Play The Right Movie!

Here's a math lesson and a different way to look at closing ratio. There are only 2 possible closing ratios for each individual customer opportunity you get. Either 0% or 100%. They either buy from you or buy from someone else.

17/08/2012

Perspiration but no Demonstration

We have all heard the quip: "presentation without demonstration is just conversation". Right? Well it is true. The demonstration drive of the vehicle is the crucial step where mental ownership really takes off.

17/08/2012