Why do we need a sales process
Submitted by Warren on Mon, 11/30/2015 - 11:34In the face of a mountain of research on the modern automotive shopper, no one is going to deny that shopping patterns have changed:
Blog - November 2015
Stuck?
Submitted by Warren on Tue, 11/17/2015 - 17:25One of the most frustrating things for people like us working in automotive training and dealer staff development is the resistance to change we encounter.