SME# 11 Consultation - Financial Services Early Introduction
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How can we find out what they know about our financial services and provide a soft introduction to the convenience our business office offers.
Learning Objectives:
Participants understand the importance of finding out if the customer is familiar with our financial products and services.
Participants learn how to provide a brief description of the services provided by our business office.
Participants learn how an early introduction to the business manager can help a customer who is uncertain about affordability issues.
Opening
Suggest to the group: “the vast majority of customers finance their purchase with various methods or sources. Today we’re going to discuss how we can find out what they know about our financial services and how we can increase the chances they will utilise products and services from our business office.”
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Automotivaters is highly recognized and one of the most respected automotive training and consulting companies in Canada. Since 1987, the company has acquired an international client base throughout Canada, the United States, the Philippines, Indonesia, French Polynesia, Malaysia, Thailand, and New Zealand.
See us at: www.automotivaters.com
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