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Education Centre

Newest Articles Date Posted

SME# 5 Why Adaptability?

Why is adaptability the best approach to serving our customer? 

22/10/2018

SME# 4 Stereotyping

What’s wrong with saying “all my customers…?” 

22/10/2018

SME# 3 Positive Guidance

How can we guide customers to the activities and knowledge that will make it easy and comfortable to say yes to the purchase? 

22/10/2018

SME# 2 What Do They Know?

What have customers already done before we first meet them? 

22/10/2018

SME#1 Customer Shopping Behaviour

Why do customers behave as they do when shopping?

04/10/2018